Support

Winpalace Casino

At Winpalace Casino, your gaming experience is our top priority, and we understand that having quick and efficient support is crucial for uninterrupted play. Our dedicated support team is always ready to assist you, 24 hours a day, 7 days a week, ensuring you never have to wait long for the help you need.

Contact Us Anytime

We offer multiple convenient ways to reach our friendly support team:

  • Live Chat: Available around the clock, our live chat is the quickest way to receive immediate assistance, typically within seconds.
  • Email Support: You can contact us via email at support@winpalace.com . Our team strives to reply promptly, usually within a few hours.
  • Phone Support: Prefer to speak directly with a representative? We're here to listen, with dedicated lines available:
    • USA Toll-Free: 1-888-835-9940
    • UK Freephone: 080-823-436-19

Instant Answers at Your Fingertips

For immediate answers to common questions, our comprehensive FAQ section and help center are readily accessible. Whether you have queries about your account, transactions, gameplay, or need guidance on payment methods such as Click2Pay, ClickandBuy, MasterCard, Neteller, PaySafeCard, Ukash, or Visa, our detailed resources provide clear and concise answers.

Expert and Dedicated Team

Rest assured, our knowledgeable support representatives are highly trained and committed to resolving your issues quickly and efficiently. From clarifying bonus terms like our generous welcome bonus of up to $3000 to handling technical issues with our Real Time Gaming software, our team is dedicated to ensuring your casino experience remains enjoyable and hassle-free.

At Winpalace Casino, we're always here for you. Don't hesitate to reach out—your satisfaction and peace of mind are what drives us!