Frequently Asked Questions
Do you accept players from the US?
Yes we do, All USA Players are welcome at WinPalace Casino
How do I get my bonus?
The bonus is entered automatically after your deposit is approved. You can always contact customer support or visit the cashier in order to know about our current bonuses.
Is there an age Limit to play at WinPalace Casino?
There isn't an age limit for playing in Fun mode, however, if you want to play for real money, you must be over the age of 18 years old.
Can I have 2 accounts on the same computer? /Can I use the same credit card on 2 different accounts?
No, at WinPalace Casino, you may not have 2 accounts on the same computer, nor may you have 2 credit cards from the same account. This is to prevent fraud. If you need to open an additional account, please contact our customer support and they will be glad to help you with your questions.