Cookie Policy

Cookies are small text files placed on your device by websites you visit. They store simple data—like whether you’re logged in, language preferences, or items in a cart—and help the site remember those choices on subsequent visits. At Winpalace Casino, we use cookies to make the site faster, more secure, and easier to use, while helping us improve features you care about, such as account access and payment flows.

If you want a quick look at our platform before reading further, you can read our WinPalace Casino review.

How we use cookies to improve your experience

We use cookies for several practical purposes that benefit players directly:

• Essential cookies keep your account secure, support login sessions, and enable safe deposit and withdrawal workflows.
• Functional cookies remember your preferences, like language and display settings, so you don’t have to reset them every visit.
• Performance cookies help us measure site speed and identify pages that need improvement, so you enjoy faster load times and smoother navigation.
• Analytics cookies give us anonymous, aggregated data about how players use the site, which helps prioritize updates and fixes.
• Marketing cookies may be used to deliver relevant offers and to measure the effectiveness of our promotions.

Cookies do not give us access to sensitive information like your full payment details. They simply help the site work better for you and support secure interactions with payment partners.

Types of cookies you may encounter

Here’s a clear breakdown of the cookie categories used on this site and what each means for you:

• Essential cookies — required for the site to function. Disabling these will prevent logging in, placing deposits, or completing withdrawals.
• Functional cookies — store your preferences and choices. If you disable them, features like saved language or personalized display settings may stop working.
• Performance and analytics cookies — collect anonymous data about page visits and load times. Turning these off won’t break the site, but it will limit our ability to improve it.
• Marketing cookies — help deliver relevant promotions across sites and measure campaign performance. Disabling them reduces personalized advertising and may result in more generic offers.

We translate technical metrics like “RTP” or “paylines” into benefits you notice—more stable sessions, quicker access to favorite games, and fewer interruptions during play.

Third-party cookies and partners

Some cookies are set by third parties who provide services for us. These may include analytics providers, ad networks, social plugins, and payment processors like MasterCard, Visa, Neteller, and PaySafeCard. Third parties set and control their own cookies, and their use is governed by their privacy policies.

We do not control the content of third-party cookies. If you want to learn how a third party uses cookies, please review that party’s privacy or cookie policy directly.

How we obtain and manage consent

When you first visit the site, a cookie banner will ask for your consent to non-essential cookies. You can accept all cookies, decline non-essential categories, or customize your settings. Continued use of the site after choosing preferences may be treated as consent for the categories you allow.

You can change your choices at any time through the cookie settings link in the site footer or by adjusting your browser settings. Withdrawing consent will not affect the lawfulness of processing based on consent before it was withdrawn.

Manage, disable, or delete cookies in your browser

Most modern browsers let you manage cookies at any time. Below are general steps—consult your browser’s help pages for precise instructions:

• Open your browser settings or preferences.
• Locate the privacy or site data section.
• Choose to block third-party cookies, clear cookie data, or set rules for specific sites.
• You can also browse in private or incognito modes to limit cookie storage.

Common browsers include Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge. On mobile devices, cookie controls are available in browser apps or device settings. Clearing or blocking cookies may sign you out, remove saved preferences, and limit features such as payment processing or location-based access.

How cookie preferences affect site functionality

Choosing to block or delete cookies can change how the site behaves. Examples to keep in mind:

• Blocking essential cookies may prevent deposits and withdrawals, or require repeated logins.
• Disabling functional cookies removes saved preferences and can disrupt session continuity.
• Turning off performance cookies makes it harder for us to diagnose issues, which can slow improvements.

We recommend keeping essential cookies enabled for a reliable account and payment experience.

Policy updates and effective date

We may update this cookie policy to reflect changes in technology, legal requirements, or how we operate. Significant changes will be posted on the site and, where appropriate, notified to registered players by email. This policy is effective as of July 18, 2026. Please check back periodically for updates.

Contact and privacy questions

If you have questions about this cookie policy, or want help managing your cookie preferences, contact our support team:

• Email: support@winpalace.com
• United States Toll Free: 1-888-835-9940
• United Kingdom Freephone: 080-823-436-19

Please also review our terms and conditions and privacy policy for more detail about data use, account rules, and player responsibilities.

We aim to be transparent and fair in how we use cookies. If anything here is unclear or you need assistance adjusting settings, reach out—our support team will help you manage preferences while keeping your account secure.